The 911 service and 911 dispatcher in Metro Vancouver and the province say its non-emergency lines for Lower Mainland police and fire dispatch partners are back in operation after a service disruption Saturday afternoon.
The cause of the approximately six-hour outage is under investigation.
The agency says technicians are monitoring the stability of the lines and encouraging the use of its online reporting tool for non-urgent crime.
“Only dial 911 for life or death emergencies,” E-Comm staff said. “If you call 911 and hear an audio recording, do not hang up. We will answer your call ASAP.”
Read more: E-Comm dispatchers may be forced to work overtime Canada Day weekend due to staff shortages
Emergency 911 services as well as the ambulance service and their non-emergency lines were not impacted. Nor were police dispatchers on Vancouver Island.
Comments
Comments closed.
Due to the sensitive and/or legal subject matter of some of the content on globalnews.ca, we reserve the ability to disable comments from time to time.
Please see our Commenting Policy for more.