Canada

Toronto Pearson airport launches new eGates for customs, immigration declaration at Terminal 1

By Gabby Rodrigues Global News

Posted August 3, 2022 10:55 am

Updated August 3, 2022 7:04 pm

1 min read

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Click to play video: 'Toronto Pearson Airport rolls out electronic gates' — WATCH ABOVE: After months of complaints by passengers and tour operators, Toronto Pearson Airport has rolled out new technology aimed at speeding up the arrival process. As Sean O’Shea reports, a dozen new egates may help relieve some of the congestion – Aug 3, 2022

Toronto Pearson airport has officially launched the use of its new eGates for customs and immigration declaration at Terminal 1.

The airport had begun testing the eGates technology in June in a bid to combat airport delays.

The Canada Border Services Agency (CBSA) said the eGates give international travellers arriving to Terminal 1 “another option to present their customs and immigration declaration, whether the declaration was made using the Advance CBSA Declaration feature in ArriveCAN or directly on the device.”

The CBSA said the eGates are the same type of system as the electronic kiosks (Primary Inspection Kiosks or PIKs). It said there are no different regulatory requirements needed between the eGates and the PIKs.

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The only difference is the kiosks can process traveller groups of a maximum of five, whereas eGates process travellers one at a time. All 12 eGates are separated by dedicated eGate lanes.